For decades, POTS lines (Plain Old Telephone Service) quietly handled some of the most important functions in a business. They supported fire alarms, elevator phones, fax machines, and emergency systems without much attention. That quiet reliability is no longer guaranteed.

With aging infrastructure, shifting carrier priorities, and legacy phone systems becoming harder to support, many organizations assume they can deal with this later, but waiting often leads to higher costs and fewer options.

In many businesses, especially service-based ones, customer communication lives on personal phones. It usually starts with good intentions. Before long, customers are texting employees directly, and those conversations are living entirely outside the business.

POTS—plain old telephone service, the traditional copper phone line—is being sunsetted. As regulations shift, carriers don’t want to maintain those networks, and they’re making it very expensive to keep them.

A phone outage doesn't have to shut your organization down. With a little preparation, you can stay operational, even in the event of a complete failure.

New Phone System Laws: Are YOU Compliant?

vFax? WHAT IS THAT? IS IT SOMETHING WE NEED?

Yealink and TIPS team up

The Advantage of Hosted PBX Systems in Disaster Recovery