Utilizing over 30 years in the telecommunications industry
A Hosted PBX, also known as a Virtual PBX, is a form of telephone exchange system that uses a cloud-based IP network instead of a traditional SIP trunk (link). It‘s a great way for companies to take advantage of all of their phone system features without having to invest in additional hardware. Hosted PBXs are also incredibly affordable and are just another way businesses can cut down on expenses. While Voice over IP (VoIP) technology has been around since the 90’s, adoption of the technology by businesses has only begun to ramp up relatively recently. In fact, VoIP adoption rates for businesses are still only at about 30%.
How Do Hosted PBXs Work
Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance and training, a hosted PBX is a cloud-based PBX system accessible via an IP network. Rather than being responsible for hardware, software, training, maintenance, and more, TIPS takes care of it all for you. In addition to being completely managed off-site, resulting in no IT or installation costs, our hosted PBX system also provides our customers with the ability to manage their phone systems via a user-friendly control panel. For these reasons and more, hosted PBX systems are becoming increasingly popular solutions for today’s growing small to medium-sized business owners.
Benefits of Hosted PBXs
True IP Solutions makes getting a Hosted PBX easy by handling the entire process for you, from set-up to updates to maintenance. No matter what size your company is, a Hosted PBX setup from True IP Solutions can help you save time and boost your bottom line. While less costly than standard on-site PBX systems, our hosted PBX solutions is teeming with valuable features, such as auto attendants, call queues, on-hold music, call waiting, call routing, transfers, and more.
Investing in a Hosted PBX can also help businesses:
- Get a new phone system set up faster and more efficiently than a traditional phone system.
- Cut down on the cost and maintenance associated with hardware, software, installation, and training.
- Boost productivity and efficiency by allowing employees to work remotely and use their office phones from anywhere.
- Easily scale up or scale down phone numbers as needed.
- Moving a phone system is easy. IP phone is plugged into a broadband connection at the new location.
- Eliminate the risk of damage fires, floods, and power outages can do to traditional phone systems because calls can be sent to voice mail or a mobile phone.